The Web Surgery - Web Design UK

 

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London: 020 8144 6540

Lancashire: 01282 570 880

 

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Our Help Centre

We love hearing from new visitors to our website but save us and you time, we’ve put together some of the most frequently asked questions sent our way, so we can start working together as quickly as possible.

If you have any other queries, don’t hesitate to get in touch.

FAQs

See how we can help

Who are The Web Surgery?

The Web Surgery is a Ltd company founded back in 2010. Exploring our website, particularly looking at our completed client sites and portfolio should give you a clear picture of the quality of work we offer. We also have great ratings and recommendations on both Google and Trustpilot where you can explore many positive reviews of our work, this should help you see we are the real deal and are more than capable of building a great website for your business.

How long will it take to build my Website?

We are asked this question all the time and it really is dependent on so many different factors. With just basic information we cannot accurately give you a timescale for your website as it will depend on the elements you need building. Websites which require eCommerce setups or signup and booking elements may take longer than those which only plan to incorporate a few simple pages of information. Every business’ needs are different, so we do not offer a standard turnaround time. Once we have all the details and information from you, we can provide completion dates for drafts and estimate the full project timescale.

What website platforms do you offer?

We design and build websites in a wide range of software platforms.  Examples of platforms we use are: WordPress, Joomla, Drupal, Magento, WooCommerce, Shopify, EKM, Opencart, Phython, Django etc. We can work with other platforms but you’ll need to contact us directly to discuss your needs.

I don’t have a domain, where do I start?

The Web Surgery can start from scratch to help you setup your website. At consultation level you can all issues and concerns with us and we can help, even if you haven’t secured the domain name for your business website. We can walk you through every stage from no web presence to a fully functioning and beautifully designed website you can be proud of.

Will you host my website for me?

Yes, we can host your website for you or work on your website using your own hosting. All our websites come with their own competitively priced hosting packages.

Can you edit and improve our existing website?

Sometimes clients come to us with a half-finished website or one which they were told was finished but is missing many key features. While we prefer to work with our own designs we can look at any site and work with you to find improvements and develop it up to the standard you’re looking for.

Can you help me with my website content?

We recommend all websites have a regularly updated SEO, page content, blogs or news feeds. It helps keep content fresh and search engines interested. We can step in and fully manage your website’s online content, ensuring it is fully optimised and perfectly tailored for the tone and branding of your site.

Can you help with promoting my business?

Yes, our talented and experienced marketing department can help design and strategise your next marketing campaign. We can support you with a digital marketing strategy that covers a wide range of services from SEO (Search Engine Optimisation), PPC (Pay Per Click), digital magazines, email marketing and other advertising elements to help ensure you have as much success as possible.

What kinds of businesses do you work with?

The beauty of web design is we have the skills and creative knowhow to support businesses in all sectors with their online presence. We work with businesses across many sectors as you can see in our portfolio. We’re always keen to work with new businesses, no matter what the industry or business focus.

I’m ready to get started, where do we begin?

We follow a very straightforward and customer-led process, ensuring the end result exceeds your expectations. Our dedicated “How We Work” page details exactly what the process involves and what we need from you. Get in touch today as the sooner do, the sooner we can get started.

WordPress Versus Duda

WordPress Versus Duda: Why we always choose WordPress

We build a high percentage of our client websites on WordPress. There are alternatives out there, but we strongly believe WordPress is your best choice for a functional, customisable and responsive website. Duda is one of the closest competitors to WordPress but here we’re exploring why The Web Surgery always chooses WordPress.

Customisation and Scalability: Tailoring websites to your needs

All websites face unique challenges. They require intricate information structures that are tailored to each individual clients needs. It might be you need a customer private portals, appointment booking systems, video gallery, podcast series embedding or seamless integration with your database. WordPress excels here, boasting an unmatched arsenal of software plugins and themes. There are tens if not hundreds of thousands of themes, plug-ins and tools you can use with WordPress to create a unique and functional website. This vast library empowers us to sculpt a website for our clients that perfectly aligns with their specific needs. Duda’s limited plugin library struggles to achieve the same level of quality.

Duda’s more restrictive functionality would necessitate workarounds or difficult coding which would not be easy to edit and change as a website owner. This lack of flexibility can hinder growth, especially as your business expands.

SEO: Integral to all business success

Visibility is everything when it comes to your website. There is no point having a fantastically designed website if it cannot be found. When it comes to Search Engine Pptimisation (SEO), WordPress is your natural choice. Its open-source nature allows developers to create specific and effective SEO-focused plugins, optimising everything from page speed to content structure. This gives your website a significant advantage.

WordPress websites outperform their Duda counterparts in organic search. In the UK, WordPress boasts a market share of 65.3%, compared to Duda’s 0.5%. This translates to a staggering 1,814,015 websites using WordPress in the UK versus just 13,890 utilising Duda. These figures paint a clear picture: businesses on WordPress enjoy higher discoverability, attracting more visitors and boosting their online presence.

Cost and Value

While Duda offers all-inclusive pricing with built-in hosting, WordPress requires separate hosting and domain registration, which can initially appear more expensive. However, this initial investment pays dividends. WordPress’s open-source nature means no vendor lock-in, allowing you to switch hosting providers or customise your website without limitations. Additionally, the vast plugin library often offers free or affordable options for essential features, making WordPress incredibly cost-effective in the long run.

The Web Surgery: Your WordPress website partner

The Web Surgery consistently uses WordPress to create unique and effective websites for our clients. Our range of packages allows our clients to pick the perfect level of service for their needs, which can include everything from a basic website build to a complete service incorporating online learning, video integration, SEO and digital marketing too.

Would you like to have a new website built or have one updated?

If you are thinking of having a website built, then get in touch with The Web Surgery today and see how we can help – contact us here.